PocketCloud Support
posted this on February 17, 2012 01:35 pm
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Reason |
Solution |
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When connecting to a Terminal Server, the User is not a member of the Remote Desktop Users group |
Add username to the Remote Desktop Users group. See: http://windows.microsoft.com/en-US/windows7/Remote-Desktop-Connection-frequently-asked-questions# for more details. |
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Lost wireless (Wi-Fi or Cell) coverage while connecting or while connected |
Verify that you have either Wi-Fi or cell phone access before you try to connect to the remote computer.
To correct this problem, move to a different location if possible, and avoid interference sources. |
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Connection to server cannot be established using a Manually created connection |
Verify that the computer and mobile device you are trying to connect are on the same network or that port-forwarding is enabled on your router. |
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The certificate was issued locally by your computer or by a non-recognized certificate authority. |
Check the certificate of the remote computer, or if you trust the remote computer, on your iOS device:
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Using VPN and Manual RDP Connection |
Verify that the remote computer can be reached from your your mobile device. Try using a "Ping" utility to verify. |